EYE CONTACT – are all our students comfortable with maintaining eye contact?

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EUROPE and USA: using direct eye contact is accepted and considered to be a sign of attentiveness, honesty, confidence, and respect


HISPANIC COMMUNITIES: direct eye contact is considered to be impertinent, confrontational, and aggressive

JAPAN: Japanese tend to favour indirect eye contact over direct. They may view direct eye contact as intimidating and threatening. They usually use indirect eye contact when speaking with their elders or superiors as a sign of respect and deference.

THAILAND: Eye contact should be very infrequent. Thai people rarely look the other straight in the eye.

ARAB COUNTRIES: Eye contact during discussions–often long and direct–is important. Staring is not necessarily rude (except gazing at women). Maintain eye to eye contact with your counterpart even if talking through a translator.


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